eprintid: 33078
rev_number: 19
eprint_status: archive
userid: 12
dir: disk0/00/03/30/78
datestamp: 2026-09-30 04:16:31
lastmod: 2026-09-30 04:16:31
status_changed: 2026-09-30 04:16:31
type: thesis
metadata_visibility: show
creators_name: Rachmawati, Fitriana
creators_nim: 23.02.1005
contributors_name: Supriatin, Supriatin
corp_creators: Universitas AMIKOM Yogyakarta
title: PENGEMBANGAN SISTEM INFORMASI TICKETING UNTUK 
PENANGANAN KELUHAN PELANGGAN DI 
PT SIMS-LIFEMEDIA MENGGUNAKAN 
METODE AGILE SCRUM
ispublished: pub
subjects: 000.000.005
divisions: mi
full_text_status: restricted
keywords: Ticketing system, System optimization, API integration, System
performance, Code structure, Sistem ticketing, Optimasi sistem, Integrasi API, Performa sistem,
Struktur kode.
date: 2026-05-26
date_type: published
institution: Universitas AMIKOM Yogyakarta
department: Fakultas Ilmu Komputer
thesis_type: diploma
thesis_name: ta
citation:   Rachmawati, Fitriana  (2026) PENGEMBANGAN SISTEM INFORMASI TICKETING UNTUK PENANGANAN KELUHAN PELANGGAN DI PT SIMS-LIFEMEDIA MENGGUNAKAN METODE AGILE SCRUM.  D3 - Diploma thesis, Universitas AMIKOM Yogyakarta.   
document_url: https://eprints.amikom.ac.id/id/eprint/33078/1/COVER.pdf
document_url: https://eprints.amikom.ac.id/id/eprint/33078/2/BAB%20I.pdf
document_url: https://eprints.amikom.ac.id/id/eprint/33078/3/BAB%20II.pdf
document_url: https://eprints.amikom.ac.id/id/eprint/33078/4/BAB%20III.pdf
document_url: https://eprints.amikom.ac.id/id/eprint/33078/5/BAB%20IV.pdf
document_url: https://eprints.amikom.ac.id/id/eprint/33078/6/BAB%20V.pdf
document_url: https://eprints.amikom.ac.id/id/eprint/33078/7/Daftar%20Pustaka%20dan%20Lampiran.pdf
document_url: https://eprints.amikom.ac.id/id/eprint/33078/8/Sourcecode%20-%2023.02.1005.zip
document_url: https://eprints.amikom.ac.id/id/eprint/33078/9/Surat%20Pernyataan%20Publish%20di%20Luar.pdf