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      "subjects": [
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      "date": "2026-02-24",
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      "abstract": "Permasalahan lingkungan di Kabupaten Sleman semakin meningkat seiring\r\nbertambahnya aktivitas masyarakat, sementara mekanisme pelayanan lingkungan\r\nhidup konvensional dinilai lambat dan kurang efektif. Dinas Lingkungan Hidup\r\nKabupaten Sleman mengembangkan inovasi SIDARLING (Sistem Informasi\r\nDaerah Tentang Lingkungan Hidup) sebagai layanan digital yang telah\r\nmenyelesaikan sekitar 62% permasalahan warga dalam kurang dari satu tahun.\r\nPenelitian ini menggunakan teori Indrajit(2016) yang menganalisis penerapan egovernment\r\nmelalui\r\ntiga\r\nelemen\r\nsupport,\r\nvalue,\r\ndan\r\ncapacity.\r\nPada\r\npenelitian\r\nini,\r\n\r\npenulis\r\n\r\nmenggunakan metode penelitian kualitatif yang dilakukan melalui\r\nobservasi, wawancara, dan dokumentasi. Hasil penelitian menunjukkan bahwa pada\r\nelemen value, SIDARLING memberikan kemudahan akses bagi masyarakat dalam\r\nmenyampaikan permohonan masalah lingkungan secara daring serta meningkatkan\r\ntransparansi layanan melalui mekanisme pelacakan status laporan. Dari aspek\r\nsupport, penerapan SIDARLING didukung oleh kebijakan dan komitmen\r\norganisasi di lingkungan Dinas Lingkungan Hidup Kabupaten Sleman. Namun, dari\r\naspek capacity, pelaksanaan SIDARLING menghadapi keterbatasan dalam dua\r\nkategori. Pertama, kendala internal meliputi keterlambatan pembaruan status oleh\r\nadmin, sistem yang masih dalam pengembangan sehingga mengalami error teknis,\r\ndan belum optimalnya koordinasi antarunit. Kedua, kendala eksternal meliputi\r\nkesenjangan digital masyarakat, minimnya sosialisasi, dan rendahnya literasi digital\r\nterutama kelompok lansia. Diperlukan penguatan kapasitas internal melalui\r\npeningkatan responsivitas admin, penyempurnaan sistem, dan perbaikan SOP\r\nkoordinasi antarunit. Dari sisi eksternal, diperlukan sosialisasi melalui kerja sama\r\ndengan pemerintah desa\/kelurahan, penyediaan panduan sederhana, dan\r\npendampingan bagi masyarakat dengan literasi digital rendah agar SIDARLING\r\ndapat mendukung pelayanan lingkungan hidup secara efektif dan inklusif.",
      "department": "Fakultas Ekonomi & Sosial",
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      "keywords": "e-government, layanan publik, layanan hidup daerah,\r\nSIDARLING, Kabupaten Sleman, public services, regional environmental services, Sleman Regency.",
      "institution": "Universitas AMIKOM Yogyakarta",
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