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      "title": "{JALUR NON REGULER – MAGANG IT} PENGEMBANGAN WEBSITE INDEKS PELAYANAN PUBLIK\r\n(IPP) DINAS KOMUNIKASI DAN INFORMATIKA KOTA\r\nTANGERANG SELATAN UNTUK EVALUASI KINERJA\r\nPELAYANAN PEMERINTAH KOTA",
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      "abstract": "Evaluasi pelayanan publik di Pemerintah Kota Tangerang Selatan\r\nsebelumnya dilakukan secara manual, sehingga memicu inefisiensi waktu,\r\nsubjektivitas penilaian, dan hambatan agregasi data Indeks Pelayanan Publik (IPP).\r\nPengembangan produk ini merancang dan mengimplementasikan Website IPP\r\nsecara full stack sebagai solusi digitalisasi instrumen evaluasi kinerja instansi\r\npemerintah. Pembuatan sistem dilakukan melalui enam tahapan pengembangan\r\ndengan memanfaatkan framework Laravel 7, Bootstrap, JavaScript, dan basis data\r\nMySQL. Hasil pengujian Black Box menunjukkan seluruh fitur berjalan sesuai\r\nrancangan tanpa kendala. Pengguna dapat mengisi pertanyaan dan unggah\r\ndokumen bukti pada Formulir F1, verifikasi jawaban oleh verifikator pada Formulir\r\nF2, dan melihat hasil perhitungan poin Indeks Pelayanan Publik pada Formulir F3.\r\nSecara keseluruhan, Website IPP dinilai transparan dan akurat, serta telah berhasil\r\ndiimplementasikan secara resmi di Dinas Komunikasi dan Informatika Kota\r\nTangerang Selatan sebagai Sistem Pendukung Keputusan (DSS) yang efektif bagi\r\npimpinan daerah untuk merumuskan kebijakan layanan publik.",
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      "thesis_type": "bachelor",
      "keywords": "Sistem Informasi, Indeks Pelayanan Publik, E-Government, Sistem\r\nPendukung Keputusan, Inspektorat, Information System, Public Service Index, ecision\r\nSupport System, Inspectorate.",
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